Thank you for visiting Starstills.com. Our primary aim is to ensure that our customers have a pleasant and enjoyable shopping experience with us.
Who we are:
Starstills.com is a trading name of Websweep Limited. Our company is registered in England and Wales - registered number: 06559366. We are also a VAT registered company - VAT number: GB 947 7442 82.
All orders are securely processed through our payment providers: Stripe, WorldPay, Opayo, PayPal and Amazon Pay. Our site is fully PCI DSS compliant and none of your payment information is stored or held by us.
Cardboard Cutout Requests:
Please note that the lifesize celebrity cutouts available on our website are manufactured from photographs licensed from leading celebrity photographic agencies. We offer the complete range of celebrity cutouts available in Europe. If you are unable to find the celebrity cutout you would like on our website, it unfortunately means that one is not currently available.
We do pass on requests to the licensees, therefore please do email the name of the celebrity you would like to see a cutout of in the future to info@starstills.com
General Customer and Order Enquiries:
If you have any questions regarding your order with us, comments or feedback about our website or just want to say hello, please use the contact form below or email:
We aim to respond to all enquiries in less than 1 - 2 hours, Monday - Friday, 9am - 5pm and within 1 business day at weekends.
** Important ** - many email providers use automated tools to prevent spam and junk mail. Occasionally our emails are incorrectly filtered as spam. If you are waiting for a response and you have not heard from us after 24 hours, please check your spam / junk folder. We respond to every query received and this is the most common reason for non-receipt of our response to your enquiry. To ensure delivery of our emails to your inbox, please add info@starstills.com and orders@starstills.com to your safe senders list.
If your question relates to the delivery of your order, please see our shipping and returns page for further information on shipping methods and delivery times.
Press and Marketing Enquiries:
Press and marketing enquiries may be directed to info@starstills.com
Contacting Us by Mail:
You can also write to us at the following address: