Delivery Rates and Times
** 24th January 2023 - Update **
Royal Mail are moving towards restoring their services. International services remain suspended, however they are now starting to clear the existing backlog. Orders shipped prior to 14th January are expected to start moving over the coming days. Priority Airmail shipments should start to track once again as they progress through the fulfilment network.
For the foreseeable future, we are using alternative carriers for airmail services. We are only offering Priority Airmail with tracking at this moment in time.
Economy and Express courier shipments are unaffected by the Royal Mail issue.
** 13th January 2023 - Royal Mail Cyber Incident - Important information for International customers **
On the evening of Wednesday 11th January, Royal Mail released a communication to advise that they have suffered a serious 'Cyber Incident'. As a result of this incident, all international services have been temporarily suspended.
This issue affects the shipping options: Airmail and Priority Airmail.
We are currently awaiting further instruction from Royal Mail as to when International mail can be released into the postal network.
In the meantime, we recommend international customers consider choosing economy / express courier delivery. These services are provided by DHL / FedEx and unaffected by this issue.
You can find additional information on this event here:
https://personal.help.royalmail.com/app/answers/detail/a_id/5317/~/international-incidents-update
https://www.bbc.co.uk/news/business-64249540
https://www.theguardian.com/business/2023/jan/11/royal-mail-services-suffer-severe-disruption-after-cyber-incident
We will continue to update this page as updates are received from Royal Mail.
Delivery charges
Delivery charges are calculated during the checkout process and are based on the weight and size of your order.
We offer a variety of shipping options to suit the urgency of your delivery requirements however please always refer to the dispatch timeframe stated on our product pages as some products such as photographs and framed prints are produced to order and will take a few days before they are ready for dispatch.
Please note that we cannot deliver cardboard cutouts to PO BOX or military addresses such as BFPO. This also applies to smaller items where express courier is chosen as the delivery method at the checkout.
Delivery Times
UK:
10x8", 14x11", 20x16" and 24x20" Photographs / Poster Prints / Framed Prints - all photographs, framed prints and enlargements are specially produced to order for each customer and are dispatched via Royal Mail. Please allow 5 - 7 working days from the date of placing your order for the delivery of photographic products.
Face Masks, T-shirts and Original Movie Posters - are dispatched within 1 working day via Royal Mail or economy courier (other premium options are available at the checkout). In the unlikely event any poster is out of stock, we will notify you via email with an estimated delivery date.
Lifesize Cutouts - all in stock lifesize cutouts are dispatched within 24 - 48 hours during the working week. Free economy delivery takes place within 2 - 4 business days of shipment. Express deliveries are made within 1 - 2 business days of shipment.
Please note: Highlands and other areas classed as 'remote' - your order will be despatched via ParcelForce and will take up to 2 business days longer than non-remote areas. This applies to both economy and express services. Please bear this in mind when placing your order.
Rest of world:
10x8", 14x11", 20x16" and 24x20" Photographs / Poster Prints / Framed Prints - all photographs, framed prints and enlargements are specially produced to order for each customer and are dispatched via Royal Mail. Please allow 10 – 15 business days from the date of dispatch for the delivery of photographs by standard Airmail and 5 - 10 business days for Priority Airmail. Express courier is available to certain countries and will be presented at the checkout to customers purchasing from eligible countries.
Face Masks, T-shirts and Original Movie Posters - are dispatched within 2 business days. Please allow 10 – 15 business days from the date of dispatch for the delivery of photographs by standard Airmail and 5 - 10 business days for Priority Airmail. In the unlikely event any poster is out of stock, we will notify you via email with an estimated dispatch date. Express courier is available to certain countries and will be presented at the checkout to customers purchasing from eligible countries.
Lifesize Cutouts - all in stock lifesize cutouts are dispatched by courier within 2 working days. Please allow 3 - 5 working days from the date of dispatch for the delivery of your order.
Express cutout shipping service to USA/Canada - all customers purchasing cutouts from the USA or Canada can enjoy express courier shipping as standard. 99% of deliveries take place within 24 hours from shipment - 2 business days at most.